Are the crypto market prices real-time or with a delay?
CoinTickr directly receives its live data from the CoinStats server. You can view real-time data with zero latency. You can select the preferred refresh interval (e.g., 5 seconds) from the web app when setting up your CoinTickr.
Last updated: September 28, 2021 09:07
Can the displayed currency pair be easily changed to other currencies?
Yes, you can easily change the crypto/fiat currency pair to any other supported currencies by CoinStats from the TickrOS Web app with a few clicks.
Last updated: September 28, 2021 09:04
Does it need to be plugged into a source, or does it work with a battery?
CoinTickr comes with a rechargeable and replaceable Li-ion battery. It can work with just a USB-C cable or with the standard rechargeable and replacable BL-5B battery.
Last updated: September 28, 2021 09:04
Are there any color variants of the product?
Yes, CoinTickr comes in two colours: Jet Black and Pearl White. You can choose your preferred color after the campaign ends through our pledge manager platform.
Last updated: September 28, 2021 08:48
Is this going to require a paid subscription?
Nope. CoinTickr works as a standalone device without any paid subscription.
That said, every CoinTickr comes with a one-year free pro or premium subscription (depending on your pledge) to CoinStats membership. You can even get a lifetime free premium membership if you back 6x or more (a total saving of over $804)!
This does not mean you will need CoinStats membership (after the expiration of the complimentary gift) or any other subscription to start tracking with your CoinTickr.
Last updated: September 28, 2021 09:10
Does the device have onboard WIFI?
Yes, the device supports standard IEEE-802.11g / 2.4G long range WIFI network.
Last updated: September 28, 2021 08:48
Is it possible to link it with Binance, or any other exchange to track your portfolio?
CoinTickr pulls its data from CoinStats database. You can track and monitor your crypto holdings on Binance, Coinbase and any of the 300+ supported exchanges on Coinstats.
Last updated: September 28, 2021 09:04
Does it notify me when there is a big change?
Yes, you can track the ups and downs of your preferred crypto. You just need to set up alerts from the control panel (up to 5 alerts per device) price. When the price point hits the mentioned level, the alert will be triggered, the alarm will sound and the LED light will blink to notify you. You can stop the alarm by simply pushing the top button of your CoinTickr.
Last updated: September 28, 2021 09:06
Is it possible to connect 2 or more CoinTickr devices together?
Each CoinTickr is a dedicated device for one crypto. If you want to track two or more you can order the relevant amount. CoinTickr comes with the MagLock system (magnets on each side of the device, and back), which allows you to easily link one device to another, forming a chain of CoinTickrs, keeping your desk neat and organized.
Last updated: September 28, 2021 09:06
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.